Performance issues Push API & Public Endpoint

Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

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Recovering

We've identified and fixed the issue for the Public Endpoint and Push API. Most payloads have been processed and new payloads are processed in their normal timeframes.

We're still seeing delays in the processing of span-based payloads (Elixir > 2 and NodeJS)

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Identified

Due to a large influx of connections to these endpoints, we've been experiencing throughput issues on the Push API and Public Endpoint API.

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Began at:

Affected components
  • Push api
  • Public endpoint (Javascript front-end errors)